Located at 96 Willowbrook Blvd in Wayne, NJ, Shake Shack Wayne has quickly made a name for itself as a go-to hamburger restaurant. Diners rave about the juicy, flavorful burgers that stand tall against competitors like Five Guys and Habit Burger. Many patrons, such as Jackie L F, highlight the customizable toppings and the accommodating options for various dietary needs, including gluten-free buns and vegetarian choices.
While the self-service kiosks streamline ordering, a few customers feel this impacts the overall service experience. However, staff members like Jasmine and David often go above and beyond, enhancing the dining experience with their attentiveness and warmth, as noted by Kristi Yeager and Clint Junell. The ambiance is also praised, making it a pleasant spot for takeout or a casual dine-in.
Though some have lamented the absence of fan-favorite truffle fries, many still find satisfaction in the quality of food offered, with the grilled cheese sandwich delighting diners like Stephanie. Shake Shack Wayne truly embodies a blend of delicious bites and amiable service, assuring that customers will keep returning for more.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Does not have assistive hearing loop
Service options
Has outdoor seating
Offers kerbside pickup
Has no-contact delivery
Offers delivery
On-site services available
Offers takeaway
Serves dine-in
Highlights
Has fast service
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves coffee
Serves comfort food
Serves food
Serves late-night food
Quick bite
Serves small plates
Serves vegetarian dishes
Dining options
Serves lunch
Serves dinner
Has catering
Serves dessert
Has seating
Amenities
Has gender-neutral toilets
Has toilet
Atmosphere
Casual
Trendy
Crowd
Family friendly
Good for groups
LGBTQ+ friendly
Popular with tourists
Transgender safe space
Popular with university students
Planning
Doesn't accept reservations
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
High chairs available
Has kids' menu
Parking
Free of charge street parking
Free parking lot
On-site parking
Plenty of parking
Pets
Dogs allowed outside
Photos
Reviews For Shake Shack Wayne
The-taki- Sisters
Jul 4,2025
If you are in the mood to have some takeout, this spot is nice. It's fast, self serve (3 stars for service) because you order through the kiosk so thats half the service in my opinion, the burger is juicy and greasy (I like it every now and then). The fries are ok but I much prefer the truffle fries but they took it off the menu. Nice fast spot, nice environment, I'll go again.
Kristi Yeager
Jun 7,2025
The manager of this location, Jasmine, was absolutely wonderful with my 2 year old son! Came over and gave him a bracelet and was extremely kind. Would definitely come here again because of her!
Clint Junell
Apr 21,2025
David was in the dining area and was overt helpful and friendly. Had I known he was going to be so helpful and attentive I would have tipped more. But I figured since I was ordering myself that is didn’t make much since. This guy is great and I hope he grows into a managerial roll here or helping someone one out they has a company and snags him from here. I’m really impressed with service. I am with him. Enough to fill out this survey and mention him specifically.
Stephanie
Apr 8,2025
Came to enjoy a grilled cheese with avocado and tomato. Only to find out my favorite waiter P is on a leave of absence. Whats that about?!?! Food is great btw. Eminems great too.
Jackie L F
Apr 8,2025
What you need to know about Shake Shack is that their burgers are bomb. On par with Five Guys and Habit Burger. Fully customizable toppings with options like gluten free bun and fried mushroom for vegetarians! I'm always satisfied and this location has the friendliest staff too!!
Jason Rosenfeld
Apr 1,2025
Extremely helpful and friendly service at this location! The staff kept everything clean and orderly, creating a peaceful oasis during a time when people everywhere seem to be losing their minds post-Christmas. Truly appreciated the calm and welcoming atmosphere—well done! And with vegetarian options! (I ordered a veggie shack)
Christine Anette
Mar 30,2025
Love this place! Great food, top notch friendly service, plenty of seating inside and outside. The cheese fries are my favorite!
Alexander Adegbite
Mar 19,2025
The food is phenomenal as always but I’m leaving a review because David was a phenomenal customer service help. He was really respectful, he checked up on us numerous times and helped us get condiments and napkins. It felt like I was at a restaurant that’s how high level he was working. Great employee!
Reviews For Shake Shack Wayne